WEATHER RELATED OUTAGES
Parts of Marchall County are still suffering power outages due to the severe weather over the weekend. This may cause temporary loss of service in some areas to our wireless customers. We ask that you please bear with us till this issue is resolved.
MALICIOUS EMAILS
We would like to remind everyone that TNETS will NEVER ask for your password or account information in an email, mostly because we already know it. These emails are from malicious spammers seeking to steal your information and should be deleted immediately. *** If you have responded to this email or any like it, please contact us by phone as soon as possible to change your password.*** The spammer, if they are able to get into your email account will then try and access any other accounts you have online, banking, Ebay, Amazon, etc.. Anywhere you have your email account set up should be contacted and any passwords changed.
Illegal File Sharing Notice
We have received several notices about copyrighted material being shared over our network via Peer to Peer (Bit Torrent, Lime Wire, Frost Wire, etc.). The material being shared is copyrighted material such as major motion picture releases and software (District 9, Windows XP Pro, etc.). We will be deep scanning our network for open file sharing to aid the copyright holders in stopping this type of activity. We would like to remind all of our users that this type of file sharing is ILLEGAL and a violation of our Terms of Service. We will immediately terminate the account of any user found to be engaging in such activity and report them to the necessary authorities.
Hotshot Wireless Radio Replacement.
With the storm season quickly approaching, we would like to ask all of our wireless customers to power down or unplug equipment during storms and inclement weather. At present we will continue to provide replacement equipment at our own expense, but due to the increased cost involved, we are forced to begin accessing a $45.00 service call fee to help cover the cost of the labor.
HotShot Wireless
Fair Access Policy
